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Merchant Account Glossary: Chargeback

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A chargeback is when a cardholder disputes a credit card transaction through their card issuer. The issuer initiates a chargeback against the merchant's account. The disputed sale amount is immediately debited from the merchant's bank account. Merchants may dispute the chargeback by providing proof against the claim by the cardholder. A chargeback fee is charged to the merchant by their merchant account provider.

Other Glossary Terms:
  1. ABA Routing Number
  2. ACH (Automated Clearing House)
  3. Acquiring Bank
  4. Address Verification Service (AVS)
  5. Authorization
  6. Approval or Authorization Code
  7. Authorization Only
  8. Average Ticket Size (AVT)
  9. Batch Processing
  10. Bank Card
  11. Capture
  12. Card Issuer
  13. Card Present
  14. Cardholder
  15. Chargeback
  16. CVC2 (Card Validation Code 2) & CVV2 (Card Verification Value 2)
  17. Discount Rate
  18. Doing Business As (DBA)
  19. Downgrades
  20. Interchange
  21. Member Alert to Control High-Risk Merchants (MATCH)
  22. Payment Gateway
  23. Personal Identification Number (PIN)
  24. Pin Pads
  25. Point of Sale (POS) Terminal
  26. Settlement
  27. Void



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