Contract Term & Cancellation Fee Most merchant accounts come with some sort of contract term and cancellation fee. There is significant cost involved in setting up and maintaining a merchant account. This fee helps recoup some of those costs should a merchant cancel, especially in the beginning. To help maintain a level of excellent service and support, our accounts generally come with a two year agreement. If this is preventing you from doing business with Gotmerchant.com, we can work with you on different terms. Please call us for details and mention this page to your representative.